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Shopping Information
What are the delivery charges?
Delivery within Dubai is 20 AED for all areas.
Delivery to other UAE cities is 25 AED.
How long will delivery take?
Within Dubai, orders are usually delivered within 3 to 4 hours.
For other UAE cities, delivery is made on the next working day.
When are orders shipped?
Orders placed before 5:00 PM (Dubai) are shipped the same day
Orders for other cities placed before 3:00 PM are shipped the same day
What happens if I place my order after the cut-off time?
Your order will be processed and shipped on the next working day.
Can I track my order?
Yes, tracking details will be provided after your order is shipped.
Payment Information
What payment methods are accepted?
Payments can be made through secure online methods or available options at checkout.
Is my payment secure?
Yes, all payments are processed through secure and trusted payment gateways.
Orders & Returns
Do you accept returns or exchanges?
No, returns and exchanges are not accepted.
Due to UAE hygiene regulations and the nature of the products, all sales are final after delivery.
Are products checked before shipping?
Yes, all products are fully inspected before shipping by our technical team.
Tools such as tweezers are carefully checked, and any electronic or rechargeable products are tested before dispatch.
What should I do if there is an issue with my order?
All items are checked before shipping to ensure quality.
However, if you face any issue, please contact our support team as soon as possible for assistance.
